Easy, just call the free hotline on 00 800 4038 4000, Monday to Friday from 8 a.m. to 12 noon and from 1 p.m. to 5 p.m., or e-mail us at [email protected]. OWA 3D filaments are guaranteed for 2 years, subject to normal use and appropriate storage conditions.
In Japanese, WA means the circle, the ring. Its tone evokes the opening, the curiosity, the desire to move forward, to clear, to evolve and progress. OWA for Our Way to Act: act for a more sustainable future. This logo illustrates the circularity, the very essence of circular economy.
Your invoice will be sent to you by e-mail. You can download it at any time from your account on our website.
Only payment by bank card online is accepted. However, for schools, government departments or for orders in excess of 15 reels, you can ask for a quotation and place your order in an order form.
Once your order is shipped, you will receive an email stating that your package is gone and the date it should arrive. Tracking is not available.
OWA guarantees the quality of your filaments for 2 years, subject to it having been used in a normal manner and stored in appropriate conditions.
There are no fixed postage and packing charges. It depends on the weight of the ordered goods and is automatically calculated when you order.
Please note: postage and packing is free for orders over €85 incl. tax on all products in the store.
Delivery is guaranteed within 72 hours, depending on what time you place your order and your location.
If you order before 12 noon, your order is delivered within 48 hours
If you order after 12 noon, your order is delivered within 72 hours
Product availability is not indicated on the site. If the product is out of stock when you order, you will receive an e-mail proposing a new date of delivery.
Our reels are packaged in primary vacuum packaging then placed in their OWA cardboard box.